General Terms and Conditions

Aparthotel LIPA
Ananda 300, corner of Elías Ayala
Asunción, Paraguay

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts for the rental provision of hotel rooms for accommodation, as well as all other services and deliveries provided to the guest by Aparthotel LIPA.

2. Conclusion of contract

The contract is concluded through Aparthotel LIPA’s acceptance of the guest’s booking. A booking can be made in writing, verbally, by telephone, by email, or via the booking system on the website. By making a booking, the guest acknowledges these GTC.

3. Reservation and cancellation

  • Reservations are binding for both parties.
  • If no payment is received within 72 hours, the booking will be automatically canceled.
  • If you do not check in on the day of your reservation, it will automatically expire and be cancelled. The deposit will not be refunded.
  • In the event of cancellation by the customer, the deposit will not be refunded.

4. Arrival and departure

  • The booked room is available to the guest from 3:00 p.m. on the day of arrival.
  • On the day of departure, the room must be vacated by 12:00 a.m. at the latest.
  • In the case of early arrival or late departure, the hotel may charge an additional fee.

5. Prices and payment

  • The prices agreed upon at the time the contract is concluded apply.
  • All prices include the statutory taxes and charges applicable at the time, unless otherwise stated.

6. Liability

  • The Aparthotel LIPA shall only be liable for damages resulting from an intentional or grossly negligent breach of duty by the hotel.
  • For items brought in, the hotel is liable only within the framework of statutory provisions.
  • The hotel assumes no liability for the disappearance, loss, or theft of items, especially valuables, cash, jewelry, or other items of value, from the apartment during the rental period. A safe is available to the guest for valuables. The hotel’s liability exists only within the framework of statutory provisions and exclusively if items have been expressly handed over for safekeeping. Otherwise, any liability of the hotel for the disappearance of items from the apartment is excluded.

7. Use of rooms

  • The transfer of rooms to third parties or use for purposes other than accommodation is permitted only with the hotel’s prior written consent.
  • The guest is liable for all damages to the hotel building or inventory caused by them.

8. House rules

  • The guest undertakes to comply with the hotel’s house rules.
  • Smoking is not permitted in the rooms or public areas of the hotel unless expressly designated.
  • Pets are only allowed by prior arrangement.

9. Data protection

The personal data collected in the context of the booking and the stay are processed exclusively for contract execution and in accordance with the hotel’s privacy policy.

10. Final provisions

  • Amendments and additions to the contract or these GTC must be in writing.
  • Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

The law of the Republic of Paraguay applies.
The place of jurisdiction is Asunción, Paraguay.